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Delivery Information

for shipping and delivery

1 - The customer must enter the name of the recipient and the delivery address correctly, and in the event that there is an error in the address or contact numbers, this may cause the shipment to be delayed or not delivered, or to impose additional fees by the shipping company or the delivery representative. Some delivery companies may also require identification to match the recipient's name before delivering the order.

2 - The expected time for the arrival of the goods is an estimated time, and we will do our best to receive your order as soon as possible, except that the order may be delayed for reasons beyond the control of the store or due to pressure from shipping companies.

3 - The customer’s order may be delayed for reasons related to the customer himself, such as his absence at the delivery site, his failure to respond to the delivery representative’s call, his request to change the delivery address, or delay delivery. In such circumstances, neither the store nor the delivery company is responsible for the delay.

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